Effective organizations intentionally link culture to business results. Observing the organization’s cultural norms offers the best window into that relationship because norms mirror how work gets done. When business results are unsatisfactory, the cultural norms might be out of sync with the how employees perceive their work environment and their role in it. These disconnects happen for a number of reasons: Employees feel “in over their head;” they are unclear about what is expected of them; they perceive a gap between their values and those of the organization; or they recognize that systems and infrastructure are insufficient for the task at hand.
Through a range of Human Resources services, including custom workshops, leadership programs and training, I help reveal the reasons why your team is out of sync and offer solutions for harmonizing cultural norms to desired business results.